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Questions

Do posts go live on their own?

No. Approval is required. If you don’t approve, the post stays in the queue.

Can my team approve without changing billing?

Yes. Approvers can approve, deny, or request changes. Viewers can look. Owners manage the plan.

What if I get stuck connecting an account?

Use Request help. The Merchant Hero team gets a flag and can finish onboarding with you.

What are the limits?

Each plan caps platforms, posts, Stories, images, and AI usage. You’ll see what’s left, and a hard stop with an upgrade path at 100%.

Can I be billed by Merchant Hero instead of by card?

Yes. Workspaces the team sets up directly are marked for manual billing. Same limits, no card charge in this app.